This is privacy notice of Team Domenica.
We respect your privacy and are determined to protect your personal data. The purpose of this privacy notice is to inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from). We’ll also tell you about your privacy rights and how data protection law protects you.

1. WHO WE ARE AND IMPORTANT INFORMATION

What is the purpose of this privacy notice?

At Team Domenica, we rely on the generosity and support of individuals like you. That is why we want to be transparent about why we need the personal information we request when you support us and how we will use it.

This privacy notice aims to give you information on how we collect and process your personal data through your use of this website, including any data you may provide through this website when you sign up to our newsletter, buy from our online shop or fill out a form/survey.

This website is not intended for children and we do not knowingly collect data relating to children.

We are committed to protecting your information and using it responsibly. Please read our policy carefully to understand how we collect, use and store your information.

Data controller(s)

Team Domenica is the controller and responsible for your personal data (collectively referred to as “Team Domenica”, “we”, “us” or “our” in this privacy notice). Our contact details are: Team Domenica, 5-7 Preston Road, Brighton, BN1 4QE, +44 (0)1273 681111, info@teamdomenica.com.

For all data matters contact Timothy Drew on +44 (0)1273 681111 or email timothy@teamdomenica.com.

Third-party links outside of our control

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

When you leave our website, we encourage you to read the privacy notice of every website you visit.

2. THE PERSONAL DATA WE COLLECT ABOUT YOU

Personal data, or personal information, means any information about an individual from which that person can be identified. You can find out more about personal data from the Information Commissioners Office.

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:

• Identity Data includes first name/last name/username/title/date of birth/gender.
• Contact Data includes billing address/delivery address/email address/telephone numbers.

We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice.

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.

If you fail to provide personal data

Where we need to collect your personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.

3. HOW WE COLLECT YOUR PERSONAL DATA

We use different methods to collect data from and about you including through:

• Directly. You may give us your Identity, Contact and Financial Data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:
• Apply for our education and employment programmes;
• Create an account on our website;
• Subscribe to our news;
• Request marketing to be sent to you.

4. WHY AND HOW WE USE YOUR PERSONAL DATA

We will only use your information where we have a legal basis to do so and will always respect your rights.

Where we use your information, it may be because you have consented to us doing so or because we consider we have a legitimate interest to do so. Most commonly, we will use your personal data in the following circumstances:

• Performance of Contract: this means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract. This is unlikely to apply to you if you support us through donations or volunteering.
• Legitimate Interest: this means the interest of our business in conducting and managing our business to enable us to give you the best service/product and the most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting Timothy Drew on +44 (0)1273 681111 or email timothy@teamdomenica.com.
• Comply with a legal or regulatory obligation this means processing your personal data where it is necessary for compliance with a legal or regulatory obligation that we are subject to.

Purposes for which we will use your personal dataWe have set out below a description of all the ways we plan to use your personal data, with the legal bases we rely on to do so.

Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact Timothy Drew on +44 (0)1273 681111 or email timothy@teamdomenica.com if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below:

Some examples can be found below:

• You have given us your consent to use the information for a specified purpose, such as sending you marketing emails.
• We have a legal obligation to use your information, for example to claim Gift Aid.
• We need to use your information to fulfil a contract with you, but this is unlikely to apply to you if you support us through donations or volunteering.
• We are using your information in pursuit of a legitimate interest, for example:
  1. To pursue our charitable purpose to deliver our objectives.
  2. To raise vital funds for our work.
  3. To ensure we meet our regulatory requirements as a charity.
  4. To manage our ongoing relationship with our supporters and anyone we work with.
  5. To manage our financial transactions and prevent fraud.

Marketing

We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising.

You will receive marketing communications from us if you have requested information from us or purchased goods or services from us or if you provided us with your details at one of our events and, in each case, you have not opted out of receiving that marketing.

Opting out

All electronic marketing messages we send you will contain opt-out links that you can click at any time to unsubscribe from our marketing. We will only use your email address for such purposes if you have previously opted-in If you prefer, you can email marketing@teamdomenica.com requesting that you be removed from our database.

Cookies

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. For more information about the cookies we use, please see our cookie policy.

Change of purpose

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact Timothy Drew on +44 (0)1273 681111 or email timothy@teamdomenica.com.

If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

5. WHO WE SHARE YOUR PERSONAL DATA WITH

We may have to share your personal data with the parties acting as processors for the purposes set out in the table in paragraph 4 above.

We will never share your information with third parties for their own purposes, unless this is explained to you at the time we collect your information, you give us your permission to, or we are legally required to do so. For example, we are legally required to provide your data to HMRC if you have agreed to us claiming Gift Aid on your behalf.

We also use suppliers known as ‘data processors’ to process data on our behalf, for example, to send out mailings and maintain our mailing list – for example Mailchimp. When enlisting the services of such suppliers we ensure that they are under a contractual obligation to only use your information in accordance with our instructions and for no other purposes.

6. INTERNATIONAL TRANSFERS

Sometimes organisations who work on our behalf may manage information outside the EEA. In those circumstances, we will make sure that we have a valid reason for doing so under current Data Protection Legislation.

7. DATA SECURITY

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

8. DATA RETENTION

We will keep your personal data only for as long as is required, so long as this is compliant with legislation For example, under UK tax law we are required to keep basic personal data relating to contracts and services for a minimum of six years, after which time it will be destroyed.

In some circumstances, this will be shorter. For example, information related to unsuccessful job applications is destroyed after 12 months. In some circumstances, this will be longer, for example, pension information of former employees.

Sensitive personal information relating to your use of our services (for example, information on your health needs or your disabilities) will only be kept as long as is required to deliver those services, after which time it will be destroyed.

However, with your consent, we would like to store your contact details (for example, your name and email address) for longer than this in order to keep you informed about our work. This information will never be shared with third parties and you can unsubscribe from communications at any time via phone (01273 681111 or by emailing marketing@teamdomenica.com. In some circumstances you can ask us to delete your data: see your legal rights below for further information.

In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.

9. YOUR LEGAL RIGHTS

If you wish to exercise any of the rights set out below, please contact Timothy Drew on +44 (0)1273 681111 or email timothy@teamdomenica.com.

Under the General Data Protection Regulations (GDPR) you have the following rights:

• Information Right – the right to receive the information contained in this policy and our data collection forms about the way we process your personal data.
• Personal Data Access Right – the right to know that we are processing your personal data and, in most circumstances, to have a copy of the personal data of yours that we hold. You can also ask for certain other details such as what purpose we process your data for and how long we hold it.
• Personal Data Correction Right – You have the right to request that we correct inaccurate data or complete incomplete data that we hold on you.
• Personal Data Erasure Right – Known as the Right to be forgotten. In certain circumstances you may request that we erase your personal data held by us.
• Personal Data Restriction Right – You have the right to restrict the way we process your personal data in certain circumstances, for example if: you contest the accuracy of the data, if our processing is unlawful, to pursue legal claims, where we are relying on legitimate interests to process data.
• Data Processing Objection Right – You have the right to object to us processing your data for (i) direct marketing purposes (ii) scientific or historical research or statistical purposes and (iii) purposes of profiling related to direct marketing or based on our legitimate interests or on the performance of a task in the public interest.
• Data Portability Right – you have the right to receive a copy of certain personal data or to have it transferred to another organisation in some circumstances.

No fee required – with some exceptions

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable admin fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

What we may need from you

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

Time limit to respond

We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

10. CHANGES TO THIS NOTICE AND YOUR DUTY TO INFORM US OF CHANGES

If your personal details change, please help us to keep your information up to date by notifying us at info@teamdomenica.com.

We reserve the right to amend this privacy policy. If we do so, we will notify you of such changes, most likely via email. Please revisit this policy each time you consider giving personal information.

11. QUERIES, REQUESTS OR CONCERNS

To exercise all relevant rights, queries or complaints in relation to this policy or any other data protection matter between you and us, please in the first instance contact Timothy Drew on +44 (0)1273 681111 or email timothy@teamdomenica.com.

If this does not resolve your complaint to your satisfaction, you have the right to lodge a complaint with the Information Commissioners Office on 0303 123 1113 or at the Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, England, UK.